Privacy Protocol
Last updated: August 2026
Roast & Roll respects your privacy and is committed to protecting the personal information you share with us. This Privacy Protocol explains how we collect, use, store and protect your information.
01 Who We Are
Roast & Roll provides repair, installation, maintenance and related support for commercial coffee machines and equipment across London and the South East UK.
Trading Name: Roast & Roll
Email: accounts@roastandroll.co.uk
Phone: +44 7944 278612
02 Information We Collect
We may collect information including full name, business name, phone number, email address, service address, and machine model details when you interact with our website, forms, or direct contact channels.
03 How We Use Your Information
Your data is used to respond to enquiries, provide technical support, prepare quotes, and manage service visits. We process data based on legitimate business interests and service delivery.
04 Google Analytics & Optional Technologies
Roast & Roll uses Google Analytics to understand how visitors use the website and how the website performs. Analytics and advertising technologies are optional and follow the preferences you select in the privacy controls.
Your choice is stored locally as the minimum preference needed to remember whether Analytics and Advertising are on or off. You can review or change this choice at any time using Cookie Settings in the website footer.
05 Data Protection
We implement technical and organisational measures to secure your data. We do not sell personal information to third parties. Data is retained only as long as necessary for service and legal compliance.
Your Rights
You have the right to access, correct, or request deletion of your data. For any privacy-related requests, please contact us at accounts@roastandroll.co.uk.